What I received was not the sheet set I ordered. What I received was a cheat, rough set of sheets with additional pillow cases made out of a completely different blended fabric, not the single-ply Egyptian cotton quality I had ordered, and willing to pay that much for.
Tried to request a return authorization from the company through the website. No response. Sent an email requesting the same. No answer.
Two phone numbers on the website, one phone and one FAX, however both answered by FAX machines. Sent my FAX request in writing to BOTH numbers asking to return this wrong set and get the actual one I ordered sent .
No response. DO NOT ORDER FROM THIS COMPANY!
Review about: Sheet Set.
Reason of review: Poor customer service.
Monetary Loss: $138.
Preferred solution: Deliver product or service ordered.
I didn't like: Sent wrong lower quality items and did not respond to complaint.